Frequently Asked Questions

Cebby is a comprehensive platform for discovering, sharing, and experiencing events in Cebu. We connect event organizers with attendees, providing a one-stop destination for all types of events happening across the city.

Yes, Cebby is free for users to browse events, create accounts, and save their favorite events. Event organizers may have access to both free and premium features for listing and promoting their events.

You can browse events without an account, but creating a free account allows you to save favorite events, receive personalized recommendations, follow event organizers, and get notifications about upcoming events.

Yes, Cebby is available as a progressive web app (PWA) that works on all devices. You can add it to your home screen on both iOS and Android devices for a native app-like experience.

Cebby features a wide range of events across multiple categories including Tech, Arts, Fitness, Music, Food, Business, Education, and Community events. From conferences and workshops to concerts and food festivals, we've got you covered.

You can search for events using the search bar at the top of the page. You can filter events by category, date, location, and price to find exactly what you're looking for.

We make every effort to ensure the accuracy and legitimacy of events listed on our platform. Event submissions go through a review process before being published. However, we recommend checking the event details and organizer information before making any payments or commitments.

For some events, you can purchase tickets directly through Cebby. For others, we'll direct you to the official ticketing platform of the event. This information is clearly indicated on each event page.

You can submit your event by clicking on the 'Submit Event' link in the navigation menu. You'll need to create an organizer account if you don't already have one, then fill out the event submission form with all relevant details.

Basic event listings are free. We also offer premium features and promotional packages for event organizers who want to increase their visibility and reach more potential attendees. Check our 'For Organizers' page for more details on pricing and features.

Most events are reviewed and approved within 24-48 hours. Complex or large-scale events may take slightly longer. You'll receive an email notification once your event has been approved or if we need additional information.

Yes, you can edit most details of your event after it's been published. However, significant changes (such as date, venue, or ticket pricing) may require re-approval to ensure accuracy and prevent misunderstandings.

You can reset your password by clicking on the 'Forgot Password' link on the login page. We'll send a password reset link to your registered email address. If you don't receive the email, please check your spam folder or contact our support team.

Yes, we take data security seriously. We use industry-standard encryption and security measures to protect your personal information. For more details, please refer to our Privacy Policy.

Yes, you can add events to your Google Calendar, Apple Calendar, or other calendar applications by clicking the 'Add to Calendar' button on any event page.

If you encounter any technical issues, please contact our support team at support@gocebby.com with details of the problem, including what device and browser you're using. Screenshots of the issue are also helpful.